1
Check the license
Confirm that an active license or trial is connected. Without one, the bridge does not register its REST fields.
Human support
Need help? We’re here.
If the setup guide or FAQ does not solve the issue, email us and we’ll help you get Elementor REST Bridge working.
Contact support
Send your question to support@wpelementbridge.com.
Describe what you were trying to do, what happened and which troubleshooting steps you already tried. Clear details help us respond faster.
Keep credentials private. Never email your WordPress password, Application Password, license key or the contents of your
.env file.✓
Include these details
- WordPress version
- Elementor version
- Elementor REST Bridge version
- PHP version
- Rank Math or Yoast, if applicable
- The exact error message
- Steps needed to reproduce the issue
Before you email
These quick checks solve most connection issues.
2
Test the connection
Ask your AI agent to run python3 wp_client.py test site and share only the non-sensitive error message.
3
Review permissions
Make sure the connected WordPress user can edit the specific page and has sufficient access for raw Elementor data.